Meaning of the term performance management
The meaning of
the term
performance management is similar to that of
the term productivity as, for example, the
effective and efficient use of resources to
achieve outcomes. However, performance is
broader than some narrow meanings of
productivity (efficiency, for example). Many
private sector applications emphasize only
efficiency, but a distinguishing feature of
public performance is that it is guided and
assessed by multiple, equally important
standards of effectiveness, efficiency, and
equity.
In recent years, there has been a renewed
emphasis on measuring public program
performance. Public programs are open to
criticism when those in charge cannot show what
has resulted from the expenditure of public
resources. Measurement helps increase
accountability and, thereby, trusts between
public organizations and citizens. It is a key
component of organizational performance. Thus,
the articles in this reader reflect enduring
concerns of performance measurement and
management.
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